Gratwick House Service User Guide

We offer you a warm welcome at Gratwick House and hope that your stay here is enjoyable.

The Service User Guide has been written to provide you with information we hope will make adjustments to your new surroundings problem free and comfortable. If you have any questions regarding the handbook, or any other aspects of the home, please feel free to ask at any time.

Contents: (click on the relevant content below)

Our philosophy of care

Company Policy

Aims & Objectives

Resident Charter

How to make a complaint

Visiting

Who's who

Organised activities

What to bring with you on admission

Services available to you and your family

More services Available