Trust is an important factor in business executive list relationships, and customers often choose your products based on trust. Once a company did a survey, if you can improve customer retention by 5%, you can increase profit growth by 30%. So, how to executive list win customer trust? The author of this article has analyzed this and shared it with you. As customer buying behaviors, preferences, and consumer needs continue to change, it seems to be getting harder and harder for businesses to build trusting relationships with customers.
According to a data survey, 67% of customers believe executive list they are more likely to buy from a business they trust but don’t necessarily like than a business they like but don’t trust. Therefore, for sales, gaining the trust of customers is far more valuable than trying to please customers. But at the same time, 75% of business operators said it has become increasingly difficult to gain the trust of potential customers. A consulting company in the United States once executive list conducted a survey, if the customer retention rate can be increased by 5%, the profit growth can be increased by 30%.
And how to retain customers? Mainly depends on executive list his trust in you. So, with more and more choices and easier access to information, how should we adjust our sales strategies to gain the trust of customers? 1. How is trust affected? Before that, we executive list need to understand the factors that can help sales and customers build trust, mainly involving 4 points: First, your authenticity Since the popularity of related technologies such as marketing automation, many companies have chosen to use automation tools to replace human and customer interaction in pursuit of efficiency.